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The Virtual Working Summit is now over, but the next summit will be in October 2020

Featuring short audio interviews with inspiring virtual leaders, at a time to suit you, one per day, it also gives you the chance to interact with the other participants online. This is a unique way for you to develop your skills without travelling. There is no charge to register to listen in to each speaker via the web each day. The theme for 2019 was ‘Making Virtual Working Work: a retrospective’.

Who should attend? People who manage a team or projects across cities, countries or continents. Professionals who work with clients, or sell to them, remotely. People facing travel restrictions. People who need to build trust and engage others, despite the distance between them. Teleworkers and digital nomads. People who want to reduce their own impact on our climate. People who want to work smarter, not harder.

If that’s you then:

Enter your name, e-mail address and location below, plus any question that you have for the speakers:

I promise to protect your privacy. You can find out the details of how I do this by looking at our privacy policy. By signing up, you consent to receiving e-mails from me, Penny Pullan of Making Projects Work Ltd. The summit uses e-mails to inform you of future summits and speakers, to ask for your input on possible speakers and your feedback. We use e-mails to ask you to send in questions for the speakers, to let you know what’s happening each day of the summit and to provide you with links to summit sessions. In between summits, you’ll only receive occasional emails, which may include links to useful resources related to virtual working, Penny’s books and other related resources. You can of course unsubscribe at any time.

These are the speakers from the 2019 Summit, to give you a flavour of the summit

Penny Pullan

Intro to this retrospective Virtual Working Summit
Monday 28 October 2019

Niki Panteli

Replay of Developing Trust in Virtual Teams
Tuesday 29 October 2019

Grace Marshall

Replay of How to be really productive when you are working virtually
Wednesday 30 October 2019

Nancy Settle-Murphy

Replay of Moving from Ideas to Action in a Virtual World
Thursday 31 October 2019

Graeme Codrington

Replay of The Secrets to Building an Innovation Culture, and how this Works in a Virtual Environment
Friday 1 November 2019

Dr Penny Pullan, our founder and host, says: “In the world where a 16 year old speaks to the UN and millions turn out on climate strikes, our way of working virtually can be part of the answer to the issues that all of us in our world face. This year’s summit is a bit different. Our tenth summit (yes, really!) will be a retrospective, looking back on the sessions which cover how to make our virtual working actually work. With our world facing a climate emergency, it’s up to us to be as effective as we can virtually, reducing the need for commuting and business travel. I’m bringing back the best of past summits, which will help us to be the change that the world needs, and to model this for others.

As well as hearing these superb sessions, let’s also tap into each other’s knowledge and experience. This year, our LinkedIn group will be the focus where we’ll be sharing what works and inspiring each other to become even better. Once you register, you’ll receive the link to join by e-mail”

Meet Our Speakers

Penny Pullan

28th October 2019

Summit Introduction

Dr Penny Pullan is your Summit Host and the author of Virtual Leadership: Practical Strategies for Making the Best of Virtual Work and Virtual Teams. She will kick-off your summit on 28th October with introducing the summit as a whole.

Penny has worked across industry sectors from banking and finance, through to telecoms and pharmaceuticals. She enjoys making a difference with people grappling with tricky projects. Tricky means anything from risky, with ambiguous requirements, to having disinterested stakeholders, probably with a team dispersed around the world. If that’s your world, that’s where Penny is too.

Penny is a director of Making Projects Work Ltd, and she has hosted Virtual Summits since 2010. Her latest book is ‘Virtual Leadership: Practical strategies for getting the best out of virtual work and virtual teams’. She is also the co-editor of the book: ‘Business Analysis and Leadership: Influencing change‘ and ‘A Short Guide to Facilitating Risk Management’ co-authored with Ruth Murray-Webster. You can contact Penny on Twitter at @PennyPullan or by responding to the summit e-mails.

Niki Panteli

29th October 2019

Developing Trust in Virtual Teams

A replay of the popular 2017 summit interview

Dr Niki Panteli is a Professor of Information Systems at Royal Holloway University of London. Her main research interests lie in the area of IT-enabled transformation, virtual teams and virtual collaborations and computer-mediated communication.

Within this field, she has studied issues of trust, conflict and collaborations in virtual, geographically-dispersed environments. She has led and participated in several research projects and her work has appeared in numerous top-ranked academic journals. She served as the Chair of the IFIP-International Federation of Information Processing-W.G. 9.5 on Virtuality & Society (2006-09).

She can be contacted at or via Linkedin.


Grace Marshall

30th October 2019

How to be really productive when you are working virtually

A Replay of the popular 2015 summit interview

Grace Marshall recently wrote the book ‘How to be REALLY productive: achieving clarity and getting results in a world where work never ends’, published by Pearson. Her session will answer your questions on how you can be productive when remote from your colleagues. She’s happy to cover any areas but suspects that most will be in areas such as:

  • how to walk the tightrope between being available to communicate and constantly distracted;
  • how to stop email from taking over your day;
  • maintaining momentum and cohesion to maximise team productivity;
  • how do you measure productivity: by impact or by hours?

It all depends on what you ask her questions about!

Grace Marshall is head coach, chief encourager and Productivity Ninja at and author of two books.


Nancy Settle-Murphy

31st October 2019

Moving from Ideas to Action in a Virtual World

A Replay of the popular 2018 summit interview

Nancy helps distributed teams work more effectively by helping leaders and members alike to find new ways to build trust, cultivate healthy relationships and collaborate more successfully across time, cultures and distances. A renowned expert in the fields of virtual leadership, remote collaboration and navigating cross-cultural differences, she is the author of Leading Effective Virtual Teams published by CRC Press, and is a frequent contributor to articles, blogs, white papers and newsletters, including her own online newsletter, Communique.

As an active member of the International Association of Facilitators and the Association for Talent Development, Nancy is a frequent trainer and presenter for organizations interested in virtual team leadership, creating more engaging virtual meetings and training sessions and navigating through cross-cultural tripwires.

Find Nancy on Twitter.

Graeme Codrington

1 November 2019

The Secrets to Building an Innovation Culture, and how this Works in a Virtual Environment

A replay of the popular 2018 summit interview

Graeme specialises in the future of work and has helped companies across the world to understand the forces that will shape our lives in the next ten years. He’s worth listening to because he has five degrees, five best selling books and lectures at five international universities including London Business School and Duke. But don’t worry, he’s not a boring academic; he’s steeped in business knowledge having worked at KPMG, for an IT start up and in the charity sector. And he is an entrepreneur – he’s one of the founders of strategy consulting firm TomorrowToday Global. He works in over 20 countries every year with some of the world’s top companies.

Find Graeme at his website here and on Twitter here.

Here’s Why You Should Sign Up for the 2020 Virtual Working Summit

Attend from the comfort of your own home or office

All the interviews can be listened to online. There’s no travel or hotels to book, saving you money and avoiding you having to take time off work and arrange cover to attend, and spending time away from work and your family.

Online Access to the Interviews

The interviews will be available online, for free, on the appropriate day of the summit so you can listen to them at your own convenience.

A panel of hand-picked expert speakers

Your expert speakers have been chosen by your host, Dr Penny Pullan. They will expand your thinking and provide tools and techniques for you to try out, safe in the knowledge that they’re coming from experts.

The Chance to Upgrade

To gain access to all the interviews, forever, and one to one interaction to discuss each session with the Summit host.